Gadling

2 million seems steep for 6 hours of suffering (I'd be willing to sit on that toilet from California to New York for a mere 1 million ;)

It would be interesting to know how his lawyers came up with this number. 10k would have barely made Jet Blue take notice of the issue, perhaps the 2 million dollar number is more about drawing attention to the way that passengers are sometimes treated on airplanes & making sure that JetBlue sets some limits on employee behavior.

I fly a lot (and often with two small children). Flight attendants often ask me to do things that I know aren't right. I've had them make snarky comments about me nursing on a plane, tell me I can't get up to stretch in my seat area during meal service (with the seatbelt light off), refuse to give me more than a few ounces of bottled water to mix formula with (a sympathetic flight attendant sneaked me some later with the warning "don't tell anyone".

On one particularly unhappy British Airways flight, I even had a gate agent decide that she needed to personally inspect my carryon to make sure it had "only essential items that would pass through security" and insist that I could only bring a couple of diapers for my trip from Paris to Seattle! That story is here: http://www.deliciousbaby.com/journal/2006/aug/20/british-airlines-pregnant-toddler-not-so-fun/

Like most passengers, I am polite and try not to challenge airline employees unless I think my safety or my kids safety is at risk. There have been so many stories of people being denied boarding or worse that it can feel like airline employees have unlimited authority & I think this story demonstrates that.

Debbie
http://www.deliciousbaby.com
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