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Reader Comments (Page 1 of 1)
5-12-2008 @ 9:33PM
lorraine said...
An interesting detail related to this rule change is the fine print from the DOT that urges airlines to inform those travelers who are about to take vouchers, etc., in exchange for agreeing to be voluntarily bumped what they would be entitled to if they refused voluntary bumping and took compensation as involuntarily bumped passengers instead.
Of course, there's really no way to ensure that every airline will do this (my guess is that most won't). So it behooves passengers to know what they're entitled to - it might help them negotiate when they're considering becoming volunteers and giving up their seats on an oversold flight.
Over at the Kayak blog, we just did a post about the new rules and what travelers need to know before heading to the airport. You can check it out at http://blog.kayak.com
Cheers,
Lorraine
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