United Airlines secretly raises ticket change fees

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10-06-2008 @ 12:40AM

Brandon said...

I missed my flight, US Air's confirmation does not list the days of the week, only the date. I was only flying home because my mom is in the hospital, and would have left today if I knew. The change fee is $150, plus the difference of the current price. I bought a one way ticket on another airline because it was cheaper. US AIR now refuses to fly me home on the return flight I purchased unless I pay the change fee, because missing the outbound is a "change", although their fine print doesn't mention this. The return flight on US AIR today is $20 cheaper than the change fee. They are making me purchase my same flight twice in order to save money.

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