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The five worst US airlines
None of this is especially surprising, other than maybe that complaints are surging--as usual. But what is surprising is that America's most hated airline, US Airways (sadly most US travelers will agree with you hands-down on their status), is equally hated, if not more so, by its own employees. Ouch.
In a New York Times story, one worker wrote in, "... I hate to tell you but the interiors of our plans [sic] smell bad and they are filthy. As an employee I am embarrassed to admit working for US Airways." It was also revealed how far the airline will go to cut costs--they're currently on the lookout for a cheaper supplier of their famous pretzels. Right now, each package costs roughly 3 cents.
I've had several bad experiences with US Airways, though to their credit, the last time they randomly canceled my flight--and had the nerves to blame it on the weather--they ended up agreeing to send me a $250 voucher. But I generally go out of my way to avoid flying with them. And so should you!
Gallery: The Coolest Airports in the World
Filed under: Airlines