Holiday Travel Hell Part 2: If you need anything from Expedia, scream at them for an hour

Click on a label to read posts from that part of the world.

Back to original post

Reader Comments (Page 1 of 1)

1-09-2008 @ 9:05PM

nenny said...

I recently tried to change an overseas airline ticket w/Expedia. Nightmare is not the word for what that company is. After 5 one hour phone calls (each time I called I had to re-explain the story) they sent me to the AIRPORT (JFK) to change my reservation, which like a dope I did. $9 for parking - & Northwest said no, they couldn't do anything, I had to contact Expedia because they acted as my travel agent. Back & forth like this (went on for weeks). Expedia said I had to mail the paper tickets back to them. Why paper tickets were issued I have no idea. When I called to see why they hadn't changed the flight they said the tix were never received. I had a tracking # from the post office and told them to go on the US Postal Service website with my tracking number & explain how the US POSTAL SERVICE DELIVERED A PACKAGE TO THEM FROM ME that wasn't my tickets? The experience honestly turned me into a raging lunatic, which I promise I am not. And I was willing to pay $300 more than the original ticket! I WILL NEVER EVER EVER USE EXPEDIA AGAIN. I would rather walk to my next travel destination.

Add your comments

Your comments:

Remember me

E-Mail me when someone replies to this comment

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.