Spice Girls name Virgin Atlantic jet "Spice One"

Click on a label to read posts from that part of the world.

Couldn't agree with you more. I'm, quite frankly, tired of airlines sexing up their images while still falling short on the actual customer experience. I'd even be willing to pay a little more if I felt attended to instead of herded.

SmarterTravel.com [http://www.smartertravel.com/special-reports/Air-Travel-Special-Report-2007/ ] posted a great story on the public image of airlines in 2007 - no surprise that they fell considerably short on the customer service end of the scale.

Add your comments

Your comments:

Remember me

E-Mail me when someone replies to this comment

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.