4 car rental scams you should be aware of

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A few tears back while vacationing in the greater Orlando, Florida area, I had a similiar experience. Upon arrival at the airport I was directed to the rental car agency to pick up my reserved rental. All went well until the rental agency stated before handing me the keys, that they would not except my proof of insurance. They insisted that I buy their insurance and that if there was any damage, regardless how small that I would have to pay in full at the time of return. This was not disclosed when making the reservation and the other nearby rentals stated the same policy.
Needless to say this put a damper on my entire vacation experience. I called my insurance agent and was assured that I was fully insured for any damages etc...I refused to sign the rental agency insurance waiver and went ahead with the vacation.

Upon returning the vehicle later the next week, I was fortunate that there was no damages and returned home. I wrote a letter to the rental agency headquarters explaining my situation and displeasure. Then about a few weeks later I rec'd a return reply. To my surprise they sent a check for $100 for any inconvenience and thanked me for my concern. They also stated that apparently some rental reps were taking advantage of tourists with this same scenario and it was not the rental agency's policy to do business that way. The entire operation was under investigation.

Since then I have never rented another vehicle while traveling and I'm hopeful that others are not taken advantage of.

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