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Spirit Airlines CEO: "Let him tell the world how bad we are."
It seems that having a basic understanding of email isn't required to obtain such the CEO position, because Mr. Baldanza made the mistake of hitting "reply to all" (which included Christy) in his snarky response to her quest for answers. Here it is:
"Please respond, [Customer Service Representative], but we owe him nothing as far as I'm concerned. Let him tell the world how bad we are. He's never flown us before anyway and will be back when we save him a penny."
Well isn't that just lovely?
Head over to Alex's blog to see the email in its entirety.
Filed under: Airlines