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Spirit Airline Woes
To make matters worse, Spirit Airlines made the rescheduling process a nightmare. "The 800# then hangs up on me. I call back, hitting 0 to talk to an operator, same message, hangs up on me. I try all the appropriate sounding options on their voice mail, and get hung up on every single time. Thanks, Spirit Air! What went from a somewhat understandable situation (relativity is a bitch), now has me pissy. Finally, I try "book new flight" to speak to a spirit airlines sales agent. Sure enough, that one (the option where they take the money) works fine"
Finally, he's able to speak with a representative who puts him on another flight that arrives 5 hours later. "There's no upgrades or anything like that, no option for a partner airline or a transfer, no real attempt at anything. Here's the kicker. They make you pay extra to bring a bag. They refused to even refund this $5 each way fee, not even for one of ways."
How frustrating. Anyone else have any Spirit Air horror stories?
Filed under: Airlines