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Reader Comments (Page 1 of 1)
6-04-2008 @ 7:18PM
Mark Smith said...
I just wanted to let people know swaptree isn't as great as it sounds. I joined swaptree 5/24/08 and thought it was going to be great, boy was I wrong.
Idid everything I was supose to do and made two trades with two different people. they recieved the dvds I sent out but I have not recieved theirs as of yet, still waiting. both users sent in feed back and I have a 100 % trading rate and no pending trades.
For some reason unknown to me I tryed to trade some more dvds and every time I tryed to get a dvd it said that item is no longer available, ok someone traded that dvd and it isn't off of the list, no problem right? well I have not been able to trade since then, every item that I try to get is now unavailable. what gives, Have sent swaptree several e-mails and they would not respond. So I sent them an e-mail telling them that in the discussion area that no responce happens alot and it looked like to me that there was noone from swaptree was monitoring the site anymore and asked if they were closing the site .
Well what do you know they resonded back (can you believe it)saying that they take their customer service serious. well when they took the time to send that e-mail why didn't they go ahead and tell me why I was getting "item not available" on everything I was trying to trade for. I signed on as a different user and went to the discussion area and what do you know they had erased all of my comments(none of them were mean) I guess they didn't want other users to know what I was going through. Just thought you should know about this site and let people know to use caution. I still don't know why this happened, I guess they didn't like me e-mailing them asking why this was happening. If you do join, I hope you have better luck than I did.
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