Buying Other People's Lost Luggage

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4-02-2007 @ 11:46PM

Kay said...

I used to work for a major airline at Newark Airport in New Jersey. I worked at the counter and there was a male agent that if he didn't like the way the customer spoke to him, he would automatically send their luggage... well lets just say instead of to Portland Maine,it would be sent to Portland,Oregon. He did not work there very long. I would think that the people who lost the larger more unique items would be able to have retrieved them. It is very disappointing not to have my personal things when I travel. I used to just bring a carry on bag, now that is quite difficult with all of the rigid guidelines. It was much easier for me. I could just board, exit and leave the terminal and not have to wait ANOTHER HOUR waiting to retrieve one bag from the luggage arrival area. There has to be a better way!

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