JetBlue CEO Apologizes on YouTube
• All non-airport crew members of JetBlue will be badged and ready to go if needed to be called upon
• Increasing number phone lines open for changing reservations
• Tripling the size of the group that schedules pilots and stewardesses
• Delays 1-2 hours: $25 off a future flight
• Delays 2-4 hours: $50 off a future flight
• Delays 6+ hours: Free round-trip ticket
Would you fly on JetBlue? Were you caught in the delays last week? Does this video change your opinion of the airline?
[via Boing Boing]
Filed under: Airlines














Reader Comments (Page 1 of 1)
Feb 20th 2007 @ 5:26PM
Pete said...
Apologies are the easy part. JetBlue's real issue is putting profit first and passenger safety a distant second. Their historic operational strategy makes it incredible that this problem didn't occur earlier.
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Feb 21st 2007 @ 2:26PM
aires said...
What goes around, comes around. Jetblue was way too quick to diss every other company out there. I guess they bleed too!
Reply