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3.5 million bags mishandled last year. Beat the odds.
Here's a tidbit of news from Today Show travel editor Peter Greenberg -- 3.5 million bags were mishandled January to November by U.S. airlines in 2006. No matter the reason, it happens.
Luckily, I've never had a bag get lost. Late? Yes. Lost? No. These days, though, more things are ending up where they are not supposed to be because of the airlines. It's the volume of bags. More people are checking their bags instead of carrying them on in order to get their lotions, toothpaste and other liquids on the plane.
Greenberg's luggage doesn't get lost because he ships them ahead via FedEx. He said that the hours he saves not waiting for a bag is worth the money.
Here are highlights of the tips Greenberg recommends to help you keep track of your bag.
- Put a name tag inside your suitcase as well since tags on the outside can get pulled off.
- Take a picture of your bag so you can give a better description of what it looks like.
Here are tips from me:
- Tie a bright ribbon on your suitcase so it stands out from the others. My mom found her bag in a huge pile in a storeroom this way. If you want a high brow look, here is a link to Wishing Fish.com luggage tags featured on Oprah and In Style. They are big and bright.
- If you are going on a smaller carrier, take you larger carry-on bag with you to the plane's door. At this point, your bag will be hand placed into the cargo hold and will be given back to you when you step off the plane. This method also works with strollers and car seats. At least it's worked for me.
If your bag is lost, Greenberg advises that you get the phone number for the baggage claim office at the airport so that you can contact them to check up on your bag's location. Otherwise, you'll get the airline's phone tree -- and we know how that goes. Lots of luck with that.
Filed under: Gear, United States, Airlines












Reader Comments (Page 3 of 3)
kell b Feb 6th 2007 8:48PM
a lot of the problems stem from the deregulation of airlines. this drove the airlines to drop ticket prices to be 'competitive' and ultimately the rapidly declining quality of the airline and service is to blame. airlines do not have the revenue to upgrade their facilities (e.g. baggage is a huge issue). i fly frequently and i think the worst airline i dealt with was america west. i had a connecting flight i miss because the pilot ADMITTED he was too busy talking to the flight attendant to get on the runway and when they booked my connecting flight they cancelled my return flight WITHOUT telling me.
i primarily fly united and i've only had one poor experience with them. needless to say my bag made it to maui before i did :-/ but they gave me a voucher for a hotel, a toiletry bag, and upgraded my seat from coach to business class.
Bill Feb 6th 2007 10:19PM
It is OK for Greenberg to say "send it by FedX", it's worth the money" since it extemely unlikely that it is his money!
Brenda Feb 6th 2007 10:19PM
I still say that TSA employees and baggage ramp handlers need to be searched before leaving the premises...
deltaramper Feb 7th 2007 11:50AM
Listen...I've worked for MANY different airlines and its always the same, bags being delayed or mishandled is going to happen... period. With the volume of bags that are handled and the rush to get things done ontime theres no way to avoid a lot of it. The operation is far far more complicated than nearly all airline passengers realize. In recent years as ticket prices have dropped it only seems people complain more. Until you have a have to deal with what we do everyday you won't understand that this stuff is going to continue and theres nothing that can be done about it. I guess the airlines could start requiring people to be at the airport 2 hours early for every flight instead of showing up 10 minutes before departure and expecting to get on with their bags. Also the "stinking, thieving, scumbag" rampers aren't the only ones responsible for baggage mishandling. TSA makes up a huge part of the problem.
brian Feb 25th 2007 12:09AM
we get what we pay for.the cost of travel has come way down sence i started flying.look around folks,the savings passed on to you comes from labor and service cutbacks.we get what we pay for