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Reader Comments (Page 1 of 1)
6-05-2006 @ 5:48PM
David Rodecker said...
Blocked on registering miles.
I'm not much into marketing tracking such as frequent flyer programs, but after flying around the world in the past year with Star Alliance airliners I decided to take advantage of those miles. Per their instruction, I sent in all my boarding pass stubs; which included: Thai, SAS, United, and TED.
After a few months, the United customer services returned all my boarding passes and responded with a complete rejection for two reasons. One, the 12 month grace period had just passed, for some of the initial flight; of course their two-months of processing ensured that. The post-date on my request was nearly 6 weeks prior to the cut-off. Secondly, they apparently also required the eTicket, date of issue, dates of travel, class of service, proof of payment and ticket numbers.
Their processing is only paralelled to mail-in-rebates. This credit system is probably only offered to be complaint with regulations to purchase-based encentive programs. With 35,000 miles on the line for credit, they certainly put up the barriers to prevent granting anything.
I spent 45 minutes on this already and I don't have the patience to dig up the rest of what they are asking for. Does anyone actually take the time to run through their obsticle course?
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